Masterclock TCR1000 Spezifikationen PDF herunterladen (Seite 95)

Masterclock, Inc.



phone(USAandCanada):1‐800‐940‐2248|phone(international):+1‐636‐724‐3666

email:[email protected]|online:www.masterclock.com



Exchange─

Referstoreturningitemstoreceivedifferentpartnumber:

9.Itemsthatarereturnedforcreditor"change"duetoamistakeon

customer'spart(orderedwrong,enduserchangedtheirmind,improper

installation,etc.)willbeexchangedonlyafterreceiptofauthorization

forpaymentfor15%of

itemvaluewithaminimumchargeof$50.

10.After30days‐allsalesarefinal.



FillingoutRMARequestForm‐‐

11.RMAnumberswillbeissuedonlywiththeproperINVOICE

NUMBERS.

12.Youmustprovideanexplanationforyourreturn.Iftheitemis

defective,pleaseprovideadetailed

descriptionoftheproblem.

13.MarktheactionyoudesiretobetakeninregardstoyourRMA‐

EvaluationReturn,WarrantyReturn,RepairReturnorExchange.If

youarerequestinganexchange,pleaseindicatewhich

items/quantityyouwishtoexchangefor.ShippingItems‐RMA

Number:

14.RMAnumbersaregood

for30calenderdaysonly‐noexceptions.

RMA'sreturnedafterthistimewillbeautomaticallyrefused.

15.MerchandisereturnedwithoutanRMAnumberclearlymarkedon

topofthebox,orreturnedwithoutpriorauthorization,willbe

automaciallyrefused.

16.MerchandisereturnedCODwillbeautomaticallyrefused.

17.Masterclockhasa

ShipafterReceivepolicy.Wemustreceivethe

productsbeforewecanshipyourreplacements.Ifanyitemis

criticaltoyouroperationwesuggestthatabackupitem/systembe

purchased‐talktooursalesdepartment.



OtherSuggestions‐‐

18.PleasehaveRMAnumberandRMARequestFormavailablewhen

calling

MasterclockregardinganRMA.

IftheRMAdepartmentisnotavailable,andyouaretransferredtovoice

mail,pleaseleaveyourname,companyname,RMAnumberandreason

whyyouarecallingonyourrecordedmessage.

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